I am Arti Rani, a dedicated and experienced professional running a multi-service center since 2017. My business is located in the heart of Hapur, near the SBI Main Branch, offering reliable and prompt services to local residents and businesses.

With over 7 years of experience, I specialize in managing SBI Customer Service Point (CSP) operations and offer comprehensive IT services. My core expertise includes desktop and laptop installation, printer setup, system configuration, network infrastructure, and surveillance systems. I have built a reputation for being dependable, efficient, and technically skilled in delivering practical solutions to both individual and business clients.

Vision Statement

To be the most trusted and reliable local service provider for banking and IT solutions, empowering individuals and businesses through innovation, efficiency, and integrity.

Mission Statement

My mission is to deliver high-quality, affordable, and timely services in the fields of banking support and IT infrastructure. I aim to simplify technology for everyone while providing secure, transparent, and customer-friendly service experiences.

Banking & Financial Services (SBI CSP)

• Account Opening

• Cash Deposit & Withdrawal (AEPS / Biometric / ATM Card)

• Money Transfer to Any Bank

• Balance Inquiry & Mini Statement

• Mini Micro ATM Services

• EMI Submission for Loans & Cards

• PM Kisan Samman Nidhi Services

• Pension & Shadi Anudhan Applications

Government & Public Services (CSC - Jan Seva Kendra)

• Aadhaar Card Services

• PAN Card Application

• Ration Card Services

• Caste & Income Certificates

• Birth & Death Certificate Assistance

• All Government Job & Admission Form Filling

• Scholarship and Social Welfare Form Filling

Travel & Ticketing Services

• Train Ticket Booking (IRCTC)

• Bus & Flight Ticket Booking

• Passport Application Assistance

Printing, Documentation & ID Services

• Resume/CV Creation

• Lamination Work

• Plastic Card Printing (ID Cards, Visiting Cards, etc.)

Insurance & Utility Services

• All Vehicle Insurance

• Electricity Bill Payment

• Water & Gas Bill Submission

Computer & IT Services

• Desktop, Laptop & All Types of Printer Installation & Troubleshooting

• Operating System Installation & Configuration (Windows 7/8/10, Server 2003/2008/2010/2012)

• Mail Client Setup – MS Outlook Configuration & Troubleshooting

• DNS, DHCP, and Terminal Services Installation

• Software Updates, Patch Installations & Troubleshooting

• Network Setup – Crimping, Punching, and Cabling

• User Account Creation, Access Rights & Permission Management

• CCTV Installation, Configuration & Troubleshooting

• IT Support & Services Overview

  We offer comprehensive IT support services, including installation, configuration, and troubleshooting for desktops, laptops, printers, and networking systems. Our solutions are tailored for both individuals and businesses to ensure seamless operations and minimal downtime.

  Our Key Services Include:

  1. System Installation & Configuration

  • Installation and configuration of desktops, laptops, and all types of printers

  • Setup and troubleshooting of Windows operating systems: Windows 7, 8, 10, and Windows Server 2003, 2008, 2010, 2012

  • Installation and configuration of DNS, DHCP, and Terminal Services

  2. User Management & Permissions

  • Creating, managing, and maintaining user accounts

  • Assigning and controlling user permissions and access rights

  3. Email & Software Support

  • Installation, configuration, and troubleshooting of MS Outlook and other mail clients

  • Software troubleshooting, including updates and patch installations

  4. Network Setup & Maintenance

  • Complete network infrastructure setup, including:

    • Network cable crimping and punching

    • All types of network cabling and maintenance

  • Network performance troubleshooting and optimization

  5. Surveillance System Management

  • Installation, configuration, and maintenance of CCTV surveillance systems

  • Professional Experience

    System Administrator

    Institute of Management Studies, Ghaziabad
    September 2015 – Present

    • Responsible for managing and maintaining all IT infrastructure including desktops, laptops, printers, and servers.

    • Provide end-to-end support for hardware and software issues, network connectivity, and system performance.

    • Handle user account creation, permission management, and mail client configuration (MS Outlook).

    • Configure, maintain, and troubleshoot LAN/Wi-Fi networks and surveillance systems.

    • Oversee software installation, OS upgrades, and patch management.

    Assistant System Administrator

    Hi-Tech Engineering & Technology, Ghaziabad
    January 2011 – August 2015

    • Assisted in daily IT operations including hardware maintenance, system installation, and user support.

    • Resolved network-related issues, managed network printers, and provided timely solutions for scanner malfunctions.

    • Responsible for laptop repairs and hardware replacements of all types.

    • Handled printer complaints and maintenance directly at customer locations.

    Technical Skills & Responsibilities

    Hardware & Systems

    • PC Assembly and Disassembly

    • Laptop Repairs and Part Replacements

    • Printer and Scanner Troubleshooting

    • Desktop and Network Printer Management

    • Windows OS Installation and Troubleshooting (Win 7/8/10, Server 2003–2012)

    Networking

    • LAN & Wireless Network Configuration and Maintenance

    • Network Troubleshooting (Crimping, Punching, Cabling)

    • DNS, DHCP, and Terminal Services Setup

    • Router/Switch Configuration and Support

    Software & Email

    • Software Installation and Patch Management

    • MS Outlook Configuration and Troubleshooting

    • Basic Server Administration

    • Antivirus and Security Management