Welcome to the SBI Customer Service Point (CSP) managed by Mr. Arvind Sisondiya, proudly serving the community for the past 2 years. Located at Sanjay Colony, Okhla Phase 2, our CSP has become a trusted partner in providing essential banking services to the people of this region. We understand the importance of having access to reliable banking facilities, and our mission is to ensure that every customer experiences the convenience and security of banking close to home.

At our CSP, we offer a range of services, including account opening, cash deposits, withdrawals, money transfers, and assistance with various government schemes. We strive to provide personalized service with a smile, ensuring that all of our customers, whether individuals or businesses, receive the support they need to manage their financial needs.

Our commitment to excellence and customer satisfaction has been the cornerstone of our operation. We aim to simplify banking for everyone in the community, making financial inclusion a reality for the underserved and unbanked population. We believe in treating every customer with respect, understanding their needs, and offering solutions that empower them financially.

Vision Statement:

To be the most trusted and reliable Customer Service Point in the community, ensuring easy access to banking and financial services for everyone, fostering economic growth and financial inclusion in Okhla Phase 2 and beyond.

Mission Statement:

Our mission is to provide seamless, secure, and accessible banking services to all members of our community, with a focus on customer satisfaction, integrity, and efficiency. We are dedicated to promoting financial literacy, simplifying banking processes, and delivering exceptional service that exceeds customer expectations.

Banking Services

• SBI Banking Services: We offer comprehensive banking services including money transfers, account management, fixed deposits, and investments. Whether you need to deposit or withdraw money, update your details, or seek advice on financial planning, our team is here to assist.
• Pension Services: From pension disbursement to troubleshooting pension-related issues, we offer complete support.
• Money Transfers: Secure and fast money transfer services to ensure your transactions reach their destination in time.

Document and ID Services

• Aadhar Card Update & Print: We help you update your Aadhar card information and provide printing services for the same.
• PAN Card: Apply for a new PAN card or update existing details.
• Voter ID Card: Assistance with new voter ID card applications or updates.
• Passport Services: Get help with applying for a passport or renewing an old one.
• Driving Licence: From fresh applications to renewals and updates, we cover it all.
• Birth & Death Certificates: We facilitate the application process for these important documents.
• Jaati Praman Patra (Caste Certificate): Assistance with caste certificate application and verification.
• E-Shram Card: For workers in the unorganized sector, we offer easy access to e-Shram card applications.

Bill Payments & Recharge Services

• Electricity Bill Payment (Bijli Bill): Hassle-free payment of your electricity bills.
• Mobile & DTH Recharge: Quick and reliable recharge services for all major telecom and DTH service providers.

Government Scheme Services

• Ration Card: We help with applications, updates, and renewals of ration cards.
• Widow Pension: Assistance with widow pension applications and queries.

Travel & Ticketing Services

• Railway, Bus & Flight Tickets: We offer booking services for railway, bus, and flight tickets, ensuring your travel is planned without any hassle.

Miscellaneous Services

• Photocopying & Printout (Photostat & Print Out): High-quality photocopying and printing services for all your documentation needs.
• Biodata Creation: Need a professional biodata? We create clean, formatted biodata for job applications or matrimonial purposes.
• Job & Admission Forms: Assistance with filling and submitting job and college admission forms.
• Police Verification: Assistance with police verification processes, whether for passports or other legal requirements.
• Shop & House Agreement: We assist with drafting and printing agreements for shop or house rentals and ownership.

Photography Services

• Passport Size Photos: Get instant passport-size photos for official documents and ID cards.